What is VoIP and how does it work?

VoIP (Voice over Internet Protocol) allows you to make and receive calls using the internet instead of traditional phone lines, reducing costs while improving flexibility and call quality.

Can I use your calling system on multiple devices?

Yes. You can access your calling system on desktops, laptops, mobile phones, and IP phones, allowing your team to stay connected from anywhere.

Do you provide call recording and call logs?

Yes. Call logs and recordings are available for monitoring, quality assurance, and performance analysis, depending on your selected plan.

Privacy Policy

Effective Date: December 30, 2025

At LetsCall.com, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data while using our VoIP and voice services.

1. Who We Are

Our website address is: http://letsscall.com.
LetsCall.com provides VoIP and voice communication services to connect people securely and reliably online.

2. Information We Collect

We collect information in the following ways:

a. Comments and User Interactions

When visitors leave comments on our site, we collect the data shown in the comment form, including:

Name
Email address
Comment content
IP address
Browser user agent string

This information helps us detect spam and maintain the security and integrity of our platform. An anonymized hash of your email may be shared with Gravatar to display your profile picture. Gravatar’s privacy policy can be found here: https://automattic.com/privacy/.

b. Media

If you upload images or media to our website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract such information if present.

c. Cookies

We use cookies to enhance your experience:

Comment cookies: Store your name, email, and website for convenience (expires after 1 year).
Login cookies: Temporary cookies store login information, screen options, and preferences. “Remember Me” functionality persists for 2 weeks.
Editing cookies: When you edit or publish content, a cookie stores the post ID for 1 day.

d. VoIP Service Data

For users using our VoIP/voice services, we may collect:

Call logs (time, date, duration)
IP addresses
Device and browser information
Service usage analytics

This data helps us provide secure, reliable voice communications and improve service performance.

3. Embedded Content from Other Websites

Articles or media on our site may include embedded content from third-party sites (e.g., videos, images). These behave as if you visited the third-party website directly. They may collect data about you, use cookies, and track your interactions.

4. How We Use Your Data

We use your information to:

Provide, maintain, and improve our services
Process comments and user interactions
Detect and prevent fraud, spam, or unauthorized activity
Personalize your experience on LetsCall.com
Communicate important account or service updates

5. Who We Share Your Data With

If you request a password reset, your IP address will be included in the email for security purposes.
Automated spam detection services may analyze visitor comments.
We do not sell or share your personal data with third-party advertisers.

6. Data Retention

Comments and associated metadata are retained indefinitely to recognize and approve follow-ups automatically.
Registered users’ profiles are stored until the account is deleted. Users can view, edit, or delete their personal information (except the username).
Administrators can manage all user data for service and security purposes.

7. Your Data Rights

If you have an account or have left comments, you can:

Request an exported copy of your personal data
Request the deletion of your personal data (excluding data we must retain for legal, administrative, or security reasons)

8. Security

We implement reasonable measures to protect your data. However, no system is fully secure, and you should use strong passwords and secure devices when using our services.

9. Where Your Data is Sent

Some data, such as comments and spam checks, may be sent to automated services for analysis and security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date. Continued use of our services constitutes acceptance of any changes.